Carers WA welcome all feedback about our organisation and our work. If you have a compliment, comment, concern or complaint about Carers WA you may raise these with us either in person, by phone, email or in writing.
From time to time we may not meet your expectations. If you wish to raise a concern or make a complaint about Carers WA, your experiences with Carers WA, the services we provide, a staff member, event or activity, you can do this through our Complaints Policy and Process.
The Carers WA Complaints Policy is in place to provide:
Click here to read our Complaints Policy.
Carers WA respectfully acknowledge that we work on Aboriginal land and pay our respects to community members and elders, past and present. Individuals pictured are models and are used for illustrative purposes only. Carers WA is committed to understanding, embracing and celebrating the rich and multi-dimensional experiences that shape our lives and aims to ensure that everyone who engages with the organisation feels welcome and included. Carers WA welcomes all people irrespective of ethnicity, lifestyle choice, faith, sexual orientation and gender identity.
Carers WA acknowledges the Wadjuk Noongar Nation’s lands, water, customs, and culture of which the Carers WA Head Office is located. Carers WA recognises our services reach beyond the Perth (Boorloo) region, and so we also acknowledge the cultural diversity of First Nations Peoples across our state and throughout Australia.
Carers WA has qualified for the Australian Charities and Not-for-profits Commission’s Registered Charity Tick, enabling the public to easily identify our organisation as a registered charity and confirming that we are both transparent and accountable.
